A scientific approach to corporate reputation from the field’s leading scholar.
Public opinion is a core factor of any organization’s success—and sometimes its failings. Whether through crisis, mismanagement, or sudden shifts in public sensibility, an organization can run afoul in the span of a Tweet.
In Reputation Analytics, Daniel Diermeier offers the first rigorous analytical framework for understanding and managing corporate reputation and public perception. Drawing on his expertise as a political scientist and management scholar, Diermeier incorporates lessons from game theory, psychology, and text analytics to create a methodology that has immediate application in both scholarship and practice.
A milestone work from one of social science’s most eminent scholars, Reputation Analytics unveils an advanced understanding of an elusive topic, resulting in an essential guide for academics and readers across industries.
A deep examination of why respect is in short supply in politics today and why it matters.
Respect is in trouble in the United States. Many Americans believe respecting others is a necessary virtue, yet many struggle to respect opposing partisans. Surprisingly, it is liberal citizens, who hold respect as central to their view of democratic equality, who often have difficulty granting respect to others. Drawing on evidence from national surveys, focus groups, survey experiments, and the views of political theorists, Jeff Spinner-Halev and Elizabeth Theiss-Morse explain why this is and why respect is vital to—and yet so lacking in—contemporary US politics.
Respect and Loathing in American Democracy argues that liberals and conservatives are less divided than many believe, but alienate one another because they moralize different issues. Liberals moralize social justice, conservatives champion national solidarity, and this worldview divide keeps them at odds.
Respect is both far-reaching and vital, yet it is much harder to grant than many recognize, partly because of the unseen tension between respect, social justice, and national solidarity. Respect and Loathing in American Democracy proposes a path forward that, while challenging, is far from impossible for citizens to traverse.
A deeply researched account of how battles over civil rights in the 1960s shaped today’s partisan culture wars.
In the late twentieth century, gay rights, immigration, gun control, and abortion debates all burst onto the political scene, scrambling the parties and polarizing the electorate. Neil A. O’Brian traces the origins of today’s political divide on these issues to the 1960s when Democrats and Republicans split over civil rights. It was this partisan polarization over race, he argues, that subsequently shaped partisan fault lines on other culture war issues that persist to this day.
Using public opinion data dating to the 1930s, O’Brian shows that attitudes about civil rights were already linked with a range of other culture war beliefs decades before the parties split on these issues—and much earlier than previous scholarship realized. Challenging a common understanding of partisan polarization as an elite-led phenomenon, The Roots of Polarization argues politicians and interest groups, jockeying for power in the changing party system, seized on these preexisting connections in the mass public to build the parties’ contemporary coalitions.
A pioneering exploration of the unexamined roots and effect of racial sympathy within American politics.
There is racial inequality in America, and some people are distressed over it while others are not. This is a book about white people who feel that distress. For decades, political scientists have studied the effects of white racial prejudice, but Jennifer Chudy shows that white racial sympathy for Black Americans’ suffering is also a potent force in modern American politics. Grounded in the history of Black-white relations in America, racial sympathy is unique. It is not equivalent to a low level of racial prejudice or sympathy for other marginalized groups. Some White Folks reveals how racial sympathy shapes a significant number of white Americans’ opinions on policy areas ranging from the social welfare state to the criminal justice system. Under certain circumstances, it can also spur action—although effects on political behavior are weaker and less consistent, for reasons Chudy examines.
Drawing on diverse quantitative and qualitative evidence and integrating insights from multiple disciplines, Chudy explores the origins, importance, and complexity of racial sympathy, as well as the practical implications for political and movement leaders. A companion to the rich literature on prejudice, Some White Folks demonstrates the multifaceted role of race in American politics and public opinion.
An enlightening examination of what it means when Americans rely on family and friends to stay on top of politics.
Accurate information is at the heart of democratic functioning. For decades, researchers interested in how information is disseminated have focused on mass media, but the reality is that many Americans today do not learn about politics from direct engagement with the news. Rather, about one-third of Americans learn chiefly from information shared by their peers in conversation or on social media. How does this socially transmitted information differ from that communicated by traditional media? What are the consequences for political attitudes and behavior?
Drawing on evidence from experiments, surveys, and social media, Taylor N. Carlson finds that, as information flows first from the media then person to person, it becomes sparse, more biased, less accurate, and more mobilizing. The result is what Carlson calls distorted democracy. Although socially transmitted information does not necessarily render democracy dysfunctional, Through the Grapevine shows how it contributes to a public that is at once underinformed, polarized, and engaged.
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